2.1 OUR SHAREHOLDERS AND BUSINESS PARTNERS
We are committed to our Shareholders and Business Partners. We protect their investment and work to achieve its sustained growth through the disciplined management of our business portfolio, focused on generating long-term economic, social, and environmental value.
This commitment incorporates sustainable development principles, promoting responsible decision-making, efficient resource management, and a balanced and resilient vision for growth. The above is reflected in the following principles:
2.1.1
Value creation
Value creation and the protection of the investment of our shareholders and business partners are priorities at DESC. We generate profitability without compromising the long-term growth or strength of our businesses.
2.1.2
Asset protection
We safeguard DESC’s assets against loss, theft, damage, or misuse. We adopt the necessary measures to protect their integrity and ensure business continuity, regardless of whether the threat is internal or external.
2.1.3
Proper handling of information
The information generated by those of us who are part of DESC in the performance of our duties is the property of the Group.
We safeguard patents, trademarks, and all other intellectual and industrial property rights in accordance with the controls established for their management.
We protect the information entrusted to us by shareholders, business partners, employees, customers, and suppliers. Access to such information requires the corresponding confidentiality agreements. Any exchange of confidential information with competitors, government authorities, or other third parties must be reviewed in advance with the Deputy Chief Executive Officer and Legal Department and authorized by the Chief Executive Officer, in compliance with applicable legal provisions, including those relating to economic competition.
We safeguard patents, trademarks, and all other intellectual and industrial property rights in accordance with the controls established for their management.
We protect the information entrusted to us by shareholders, business partners, employees, customers, and suppliers. Access to such information requires the corresponding confidentiality agreements. Any exchange of confidential information with competitors, government authorities, or other third parties must be reviewed in advance with the Deputy Chief Executive Officer and Legal Department and authorized by the Chief Executive Officer, in compliance with applicable legal provisions, including those relating to economic competition.
2.1.4
External board of directors
Prior to serving on any Board of Directors or equivalent governing body of a for-profit entity unaffiliated with DESC, we must obtain the express approval of the Chief Executive Officer. In the case of non-profit associations and civil organizations, it is sufficient to notify the responsible senior Management.
2.2 OUR PEOPLE
Our employees are the driving force behind DESC. Accordingly, we provide a work environment that promotes responsibility, professional development, and the well-being of those who are part of it, in alignment with the Group’s values.
Our commitment to people is reflected in every employment-related decision we make. We demonstrate this commitment by providing fair working conditions, merit-based development opportunities, and treatment free from discrimination on the basis of gender, race, marital status, age, religion, disability, ethnic origin, sexual orientation, or any other characteristic protected by applicable law.
2.2.1
Commitments of our employees
As employees of DESC, we are committed to:
- Comply with the Group’s mission, vision, and objectives, in accordance with our values, internal policies, and the laws of the countries in which we operate.
- Align our decisions with the long-term interests of the Group.
- Manage the resources entrusted to us efficiently, transparently, and responsibly.
- Act with intellectual honesty, express our views truthfully, respect the ideas of others, and acknowledge the source whenever appropriate.
- Fulfill our work-related commitments consistently and responsibly.
- Support and uphold sustainable development goals.
- Comply with the Group’s policies and procedures and report any deviations we identify.
- Participate in communication and training activities related to this Code.
2.2.2
Respect
Consistent with thevalues we uphold, we base our interpersonal relationships on trust andcollaboration among all parties, fostering an inclusive work environment thatpromotes the well-being of individuals. In this regard:
- We listen attentively and value the diversity of opinions, beliefs, and ways of thinking. We encourage open dialogue and the right to respectfully express differing views, recognizing the ideas of every individual regardless of hierarchical level, and promoting constructive discussions based on reasoned arguments and mutual respect.
- We recruit and hire personnel through a transparent process based on demonstrated capabilities, professional experience, a proactive attitude, compliance with the required competency profile, and each candidate’s alignment with DESCs values.
- We promote effective, open, and timely communication in order to build strong relationships with our stakeholders, contributing to the achievement of our objectives and the competitiveness of the organization.
- We foster a work environment that promotes respect, trust, openness, and the well-being of our employeesemployees, while providing conditions that encourage professional development and an appropriate work-life balance.
- We respect the freedom of our employeesemployees to support the social, community, cultural, or political causes of their choosing. Such activities must be carried out in a personal capacity, avoiding any appearance of acting on behalf of and/or representing DESC, and without interfering with the proper performance of their work responsibilities.
2.2.3
Personal data
We maintain an internal Personal Data Protection Policy. In Mexico, this Policy is aligned with the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) and its Regulations.
In the other countries where we operate, we comply with applicable data protection laws, including, where relevant, the General Data Protection Regulation (GDPR) in the European Union and applicable U.S. state privacy laws.
We inform data subjects of the personal data we collect, the purposes for which it is used, and the manner in which it is processed. Whenever applicable, we obtain their consent. We protect personal data under security and confidentiality standards consistent with applicable law and the current risks associated with information management.
In the other countries where we operate, we comply with applicable data protection laws, including, where relevant, the General Data Protection Regulation (GDPR) in the European Union and applicable U.S. state privacy laws.
We inform data subjects of the personal data we collect, the purposes for which it is used, and the manner in which it is processed. Whenever applicable, we obtain their consent. We protect personal data under security and confidentiality standards consistent with applicable law and the current risks associated with information management.
2.2.4
Corporate image and external communications
We communicate with external audiences in a clear, timely, and truthful manner. Any communication made on behalf of DESC is subject to the corporate policies governing this matter.
Institutional communications with investors, analysts, authorities, the media, and other external audiences are the responsibility of General Management, which designates the authorized departments and spokespersons to represent DESC. This principle applies to every channel through which any message is conveyed.
Those of us who are part of DESC are not authorized to speak on behalf of the Group before external audiences without the corresponding designation. Nor do we disclose non-public financial, strategic, operational, or business information, or use DESC’s name, trademarks, or corporate image for personal purposes or for purposes unrelated to its interests.
Safeguarding the Group’s corporate image is everyone’s responsibility. Any communication made on its behalf must reflect our values and preserve the trust we have built with our stakeholders.
Institutional communications with investors, analysts, authorities, the media, and other external audiences are the responsibility of General Management, which designates the authorized departments and spokespersons to represent DESC. This principle applies to every channel through which any message is conveyed.
Those of us who are part of DESC are not authorized to speak on behalf of the Group before external audiences without the corresponding designation. Nor do we disclose non-public financial, strategic, operational, or business information, or use DESC’s name, trademarks, or corporate image for personal purposes or for purposes unrelated to its interests.
Safeguarding the Group’s corporate image is everyone’s responsibility. Any communication made on its behalf must reflect our values and preserve the trust we have built with our stakeholders.
2.2.5
Labor standards and human rights
We respect human rights and labor standards, consistent with the United Nations 2030 Agenda for Sustainable Development.
In this regard, we are committed to:
In this regard, we are committed to:
- Treat every individual with dignity and respect.
- Promote equal opportunities for women and men and prohibit gender-based violence.
- Ensure that our operations are free from child labor, forced labor, and labor practices contrary to human dignity, while promoting the same commitment among our business partners, suppliers, and third parties involved in our operations.
- Prevent and eliminate any form of discrimination based on gender, race, marital status, age, religion, disability, ethnic origin, sexual orientation, health condition, political beliefs, social class, or any other characteristic protected by applicable law. Any form of discrimination is prohibited at DESC.
- Maintain a safe, inclusive, and respectful workplace that promotes the well-being of individuals and contributes to the sustainable development of the organization.
- Respect for the rights of our employees employees is our priority. Accordingly, we operate under a culture of compliance with applicable laws and regulations that ensure a fair, lawful, and transparent work environment.
2.2.6
Equitable professional development
We promote the professional development of our employees through a culture of learning and continuous improvement, supported by the DESC Learning and Development System.
Decisions regarding hiring, promotion, and compensation are based on capability, performance, and demonstrable merit. The development of each employee is a shared responsibility with the organization.
Decisions regarding hiring, promotion, and compensation are based on capability, performance, and demonstrable merit. The development of each employee is a shared responsibility with the organization.
2.2.7
Occupational health and safety
We maintain an Occupational Health and Safety Management System designed to protect the health and well-being of all employees, contractors, suppliers, and visitors, as well as to prevent, control, and/or reduce operational risks, protect neighboring communities and business facilities, and ensure compliance with the applicable Occupational Health and Safety Legal Framework.
We recognize that certain processes inherently involve risks; therefore, we promote a preventive culture based on the identification, assessment, and control of risks, together with a zero-tolerance approach toward unsafe behaviors or acts, in order to protect our employees and contribute to the responsible continuity of our operations.
We recognize that certain processes inherently involve risks; therefore, we promote a preventive culture based on the identification, assessment, and control of risks, together with a zero-tolerance approach toward unsafe behaviors or acts, in order to protect our employees and contribute to the responsible continuity of our operations.
2.2.8
Diversity, equity and inclusion
We promote a workplace founded on respect, equity, and inclusion. Consistent with our Workplace Inclusion Policy, we foster practices that strengthen equal opportunity and contribute to the development of an organizational culture that values and promotes the well-being of our employees.
We foster conditions that encourage the participation of all candidates seeking to provide services within DESC, ensuring that such conditions are free from discrimination and provide equal opportunities.
We foster conditions that encourage the participation of all candidates seeking to provide services within DESC, ensuring that such conditions are free from discrimination and provide equal opportunities.
2.2.9
Well-being and mental health
We promote an organizational culture founded on respect, dignity, and the overall well-being of our employees, fostering a healthy balance between work and personal life, as well as the care of their physical and emotional health.
We promote initiatives to identify, assess, and prevent Psychosocial Risk Factors, as well as to foster a favorable organizational environment in the workplace, with the objective of developing a culture that promotes decent work and the continuous improvement of working conditions.
We promote and protect the health of our employees through the prevention and control of illnesses and accidents, and by eliminating factors and conditions that endanger occupational health and safety.
We actively work to ensure that every workday is safe and healthy by implementing a variety of social well-being initiatives under our DESC Equilibrium (Equilibrio DESC) program.
Likewise, we make available to our employees support, guidance, and assistance mechanisms that contribute to the timely attention of situations that may affect their well-being, promoting a culture of care and mental health throughout the organization
We promote initiatives to identify, assess, and prevent Psychosocial Risk Factors, as well as to foster a favorable organizational environment in the workplace, with the objective of developing a culture that promotes decent work and the continuous improvement of working conditions.
We promote and protect the health of our employees through the prevention and control of illnesses and accidents, and by eliminating factors and conditions that endanger occupational health and safety.
We actively work to ensure that every workday is safe and healthy by implementing a variety of social well-being initiatives under our DESC Equilibrium (Equilibrio DESC) program.
Likewise, we make available to our employees support, guidance, and assistance mechanisms that contribute to the timely attention of situations that may affect their well-being, promoting a culture of care and mental health throughout the organization
2.3 OUR SUPPLIERS
We select our suppliers based on criteria of integrity, sustainability, and compliance with our Code of Conduct. The relationships we build with them are an extension of the way DESC conducts business; that is, with responsibility and transparency.
2.3.1
Ethical conduct
Consistent with our organizational philosophy, we select our suppliers through transparent and objective processes, in accordance with our Procurement Policy and in adherence to principles of integrity and social, environmental, and governance responsibility.
We do not establish relationships with suppliers that engage in practices that:
We do not establish relationships with suppliers that engage in practices that:
- Discredit, through false statements or any other means, the products or the industrial or commercial activities of other suppliers.
- Mislead the public regarding the nature, method of manufacture, characteristics, suitability for use, or quantity of their products, or engage in any other unfair practices set forth by applicable laws or contrary to sound commercial practices.
- We encourage our suppliers to maintain a “Zero tolerance” commitment toward all forms of corruption.
- We work with suppliers that adhere to best business practices, promote effective competition, and comply with applicable antitrust and competition laws and regulations.
2.3.2
Conflicts of interest
Our suppliers must avoid any situation that may constitute a conflict of interest, in accordance with this Code of Conduct. In particular, they are prohibited from directly or indirectly offering money, gifts, travel, hospitality, favors, or any other economic or material benefits to DESC employees that could influence decisions related to procurement processes and/or the engagement of services.
2.3.3
Information management
We protect the information shared with us by our suppliers and prevent its unauthorized disclosure or misuse. In turn, our suppliers are required to safeguard the Group’s confidential information, including its processes, technology, organizational structure, and personal data. Such information may only be used in accordance with the agreed confidentiality of obligations and applicable law.
2.3.4
Relationships with suppliers
We build relationships with our suppliers based on the principles of integrity, transparency, fairness, and mutual respect, within an ethical framework and with integrity in the conduct of business.
We require our suppliers to acknowledge and comply with this Code of Conduct, as well as to comply with applicable law, sound business practices, and the principles of environmental, social, and governance responsibility.
We require our suppliers to acknowledge and comply with this Code of Conduct, as well as to comply with applicable law, sound business practices, and the principles of environmental, social, and governance responsibility.
2.3.5
Data privacy
We protect the information and personal data of our suppliers. Such data is processed in strict compliance with the laws applicable in each country and with our internal policies, ensuring that information is handled responsibly, securely, and confidentially.
2.3.6
Supplier selection
We work with suppliers that maintain a strong reputation for integrity, reliability, and responsible business conduct. The selection is carried out impartially and transparently, based on technical capability, competence, quality, competitiveness, industrial safety, service, regulatory compliance, and the generation of sustainable value.
We do not establish business relationships with suppliers engaged in simulated or non-existent transactions, namely those that do not possess, directly or indirectly, the assets, personnel, infrastructure, or material capacity necessary to provide services or to manufacture, market, or deliver goods in accordance with applicable law.
We do not establish business relationships with suppliers engaged in simulated or non-existent transactions, namely those that do not possess, directly or indirectly, the assets, personnel, infrastructure, or material capacity necessary to provide services or to manufacture, market, or deliver goods in accordance with applicable law.
2.3.7
ESG compliance letter
Committed to transparency and corporate responsibility, DESC and all of its companies promote compliance with ESG (Environmental, Social, and Governance) principles.
Accordingly, we require our suppliers to execute the ESG Compliance Letter, available on our corporate websites (DESC, KUO, and DINE), through which they undertake to operate in accordance with best environmental, labor, business integrity, and regulatory compliance practices.
This document confirms that our suppliers of goods and services adhere to best environmental, anti-corruption, and labor practices. It must be executed by a duly authorized legal representative of the relevant company, in addition to the execution of the Acknowledgment of Adherence to our Code of Conduct.
Accordingly, the purchase of products from, or the engagement of services with, suppliers that have a negative record within DESC companies is prohibited, as is doing business with suppliers of goods or services that have not submitted a duly executed Acknowledgment of Adherence to the Code of Conduct and ESG Compliance Letter.
Accordingly, we require our suppliers to execute the ESG Compliance Letter, available on our corporate websites (DESC, KUO, and DINE), through which they undertake to operate in accordance with best environmental, labor, business integrity, and regulatory compliance practices.
This document confirms that our suppliers of goods and services adhere to best environmental, anti-corruption, and labor practices. It must be executed by a duly authorized legal representative of the relevant company, in addition to the execution of the Acknowledgment of Adherence to our Code of Conduct.
Accordingly, the purchase of products from, or the engagement of services with, suppliers that have a negative record within DESC companies is prohibited, as is doing business with suppliers of goods or services that have not submitted a duly executed Acknowledgment of Adherence to the Code of Conduct and ESG Compliance Letter.
2.4 OUR CUSTOMERS
Our customers are an essential part of our purpose, we build long-term relationships with them based on mutual respect, transparency, quality, and the creation of shared value.
2.4.1
Quality of our products and services
We strive to be our customers’ preferred choice by maintaining professional and ethical business relationships and offering products and services that meet high standards of quality, technological innovation, and competitiveness.
We continuously improve our processes to ensure customer satisfaction and strengthen confidence in our products and services.
We continuously improve our processes to ensure customer satisfaction and strengthen confidence in our products and services.
2.4.2
Customers relationships
We conduct our relationships with our customers within an ethical framework and with integrity in the conduct of business.
We promote compliance with this Code of Conduct in our business relationships, ensuring fair, transparent, and non-discriminatory practices.
We promote compliance with this Code of Conduct in our business relationships, ensuring fair, transparent, and non-discriminatory practices.
2.4.3
Data privacy
We protect our customers’ personal data and confidential information with the utmost responsibility. We act in strict compliance with the laws applicable in each country and with our internal data protection policies.
We ensure that all information is processed in accordance with security and confidentiality standards, guaranteeing that it is used exclusively for agreed purposes and in an ethical manner.
We ensure that all information is processed in accordance with security and confidentiality standards, guaranteeing that it is used exclusively for agreed purposes and in an ethical manner.
2.4.4
Competitive pricing
We ensure that our prices and commercial terms are competitive, transparent, and consistent with the quality and value of our products and services.
We communicate the prices, terms, and conditions of our commercial transactions clearly and in a timely manner.
We communicate the prices, terms, and conditions of our commercial transactions clearly and in a timely manner.
2.4.5
Complaint resolution mechanisms
We address our customers’ complaints and feedback promptly and objectively. Operational complaints are managed through each business unit’s Customer Service Systems.
2.4.6
Competitors
We compete in the market ethically and responsibly, in compliance with the competition laws applicable in the countries in which we operate.
We do not use illegal methods or practices to obtain information about our competitors, nor do we participate in improper agreements that may restrict competition or adversely affect the functioning of the marketplace.
We reject all forms of industrial espionage. We are strictly prohibited from entering illegal agreements or exchanging strategic information with competitors, as well as from disclosing confidential information relating to DESC companies outside the applicable legal framework or without the corresponding confidentiality agreement.
We do not use illegal methods or practices to obtain information about our competitors, nor do we participate in improper agreements that may restrict competition or adversely affect the functioning of the marketplace.
We reject all forms of industrial espionage. We are strictly prohibited from entering illegal agreements or exchanging strategic information with competitors, as well as from disclosing confidential information relating to DESC companies outside the applicable legal framework or without the corresponding confidentiality agreement.
2.5 SUSTAINABILITY
We are committed to creating sustainable value and acting responsibly with respect to environmental, social, and governance matters by promoting ethical practices that contribute to the long-term viability and sustainability of our business.
Our actions are guided by the principles of the United Nations Sustainable Development Goals.
2.5.1
Environment
We operate with environmental responsibility and prevent, mitigate, and manage the impacts arising from our activities based on the following principles:
- Protection of people and the environment: We prioritize the health and safety of our employees, contractors, and communities through risk prevention and proper management in accordance with our Risk Management System.
- Efficient resource management: We implement measures for the responsible use of energy, water, and materials, as well as the reduction and proper management of waste, considering the characteristics of each operation.
- Continuous improvement: We periodically evaluate environmental performance through indicators and review investment proposals from an environmental perspective in order to identify operational efficiencies and strengthen the culture of environmental responsibility throughout our facilities.
- Regulatory compliance: We comply with applicable environmental laws and with the applicable corporate policies and guidelines.
- Responsible relationships with suppliers: We encourage our suppliers and contractors to adopt practices aligned with our environmental principles, taking into consideration the nature of the goods and services engaged.
2.5.2
Community engagement
We build respectful and transparent relationships with the communities where we operate and where our employees live. Community engagement forms part of our corporate responsibility and is governed by the principles of legality, respect for human rights, and ongoing dialogue with community stakeholders.
As part of this commitment:
As part of this commitment:
- We operate under the principle of being a “good neighbor”, seeking harmonious coexistence with the communities in which we operate and preventing adverse social impacts.
- We promote job creation and local development in accordance with the capabilities and needs of each operation and region.
- We maintain dialogue and communication with community stakeholders and address their concerns relating to our operations through the established institutional channels.
- We promote social and community initiatives in the areas of education, health, environmental protection, and community development, in accordance with established priorities and available resources.
- We promote a culture of Social Responsibility among our employees and their families through community engagement and volunteer programs, in collaboration with civil society organizations and government authorities, when appropriate.
- We carry out these activities with transparency, non-discrimination, and in compliance with applicable laws and regulations, avoiding practices that could be interpreted as preferential treatment, conflicts of interest, or improper benefits.
2.5.3
Relationship with ONG´s
We respect the right of our employees to join and establish Non-Governmental Organizations (NGOs) that promote causes of social interest, in accordance with the principles of legality, respect, and ethics. Participation in such organizations must always be undertaken in a personal capacity, avoiding any perception that an individual is acting on behalf of or representing DESC.
In line with Sustainable Development Goal number 17 of the UN 2030 agenda, we establish partnerships with civil organizations (non-governmental and non-political) that have been previously reviewed and approved by the Deputy General Management and Legal Department.
In line with Sustainable Development Goal number 17 of the UN 2030 agenda, we establish partnerships with civil organizations (non-governmental and non-political) that have been previously reviewed and approved by the Deputy General Management and Legal Department.
2.5.4
Circular economy and carbon footprint
We operate through the efficient and responsible use of resources in accordance with the principles of the Circular Economy. We optimize electricity consumption, prioritize the use of clean and renewable energy sources, and efficiently manage the consumption of fuel and steam in our operations. These actions contribute to reducing emissions and our carbon footprint, consistent with our sustainability commitments.
2.5.5
Human rights
We respect human rights as a fundamental principle governing our business conduct in all of our operations, in accordance with the laws applicable in the countries where we operate and with the Group’s ethical principles.
As part of this commitment:
As part of this commitment:
- We respect the dignity of our employees, suppliers, contractors, customers, and communities.
- We promote a workplace free from discrimination, harassment, violence, or any conduct inconsistent with dignity and respectful treatment, without distinction based on gender, age, origin, disability, social status, marital status, religion, opinions, sexual orientation, or any other characteristic protected by law.
- We reject child labor, forced or compulsory labor, and every form of exploitation, whether direct or indirect, throughout our operations and value chain.
- We respect freedom of association and the right to collective bargaining in accordance with applicable law.
- We provide safe and healthy working conditions, prioritizing risk prevention and the well-being of our employees.
- We promote responsible practices throughout our supply chain by encouraging suppliers and contractors to act in accordance with ethical principles and respect for human rights, taking into consideration the nature of the goods or services provided.
Any violation of human rights constitutes a breach of this Code of Conduct and must be reported through the established institutional channels, with confidentiality and protection against retaliation guaranteed for individuals reporting such conduct.
2.5.6
Climate change
We recognize climate change as a global challenge and therefore manage the risks and opportunities it presents in our operations. We identify, mitigate, and seek to reduce greenhouse gas emissions and integrate both physical and transition climate risks into DESC’s decision-making processes.
2.5.7
Water
We recognize water as a strategic resource that is essential to life and to the continuity of our operations. Accordingly, we act responsibly in its use, management, and discharge by promoting efficiency, preventing environmental impacts, pursuing continuous improvement, and ensuring strict compliance with applicable laws and regulations.
2.5.8
Sustainable supply chain
Our supply chain is an extension of our environmental, social, and governance (ESG) responsibility. We promote business relationships founded on legality, transparency, and respect, seeking to ensure that suppliers and contractors conduct their activities in accordance with applicable law and responsible ESG practices.
We incorporate ethical and compliance criteria into our supplier selection, engagement, and evaluation processes, including adherence to the guidelines and commitments established in the Supplier ESG Letter, thereby promoting continuous improvement and the adoption of practices that contribute to responsible risk management and sustainability.
We incorporate ethical and compliance criteria into our supplier selection, engagement, and evaluation processes, including adherence to the guidelines and commitments established in the Supplier ESG Letter, thereby promoting continuous improvement and the adoption of practices that contribute to responsible risk management and sustainability.
2.5.9
Responsible sustainability communications
We communicate our environmental and social performance truthfully, consistently, and based on objective evidence. Statements regarding the sustainability attributes of our products, services, and operations are supported by verifiable data and conform to recognized reporting standards.
We do not use ambiguous, exaggerated, or unverifiable claims in our communications, advertising, or corporate materials.
We do not use ambiguous, exaggerated, or unverifiable claims in our communications, advertising, or corporate materials.
2.5.10
Biodiversity
We operate with an awareness of the impact our activities have on the natural environment. We seek to protect biodiversity and the ecosystems in which we operate, incorporating environmental criteria into the planning and operation of our businesses, particularly those that interact directly with land, water, and local species.
2.6 GOVERNMENT RELATIONS
Our operations require interaction with several Government agencies; in all such interactions, we adhere to our institutional values, the principles set forth in this Code of Conduct, and the regulations of each country in which we operate.
We maintain collaborative relationships with governmental authorities, contributing to the legal framework and to strengthening sustainable economic and social development in the communities where we conduct our operations.
2.6.1
Government as customer and supplier
Our relationships with the Government of any country or any of its agencies, when acting as a customer or supplier, are conducted in accordance with the provisions of the Customers and Suppliers section, with strict adherence to the principles of integrity, transparency, and fair competition, ensuring impartial, professional, and respectful treatment.
2.6 LABOR UNION RELATIONS
We respect the ideology and principles of the labor unions representing our employees. We foster relationships based on trust in order to promote highly productive collaboration and mutual benefit, while always respecting their autonomy, freedom of association, and the right to organize, thereby contributing to the sustainable development of the organization.
